Store Policy

Our store policy provides you with the essential information you need to conduct business with us.


We strive to satisfy our customers and deliver excellent customer service at all times. In order to achieve this we aim for total transparency regarding our services and products. We believe in going the extra mile, so please reach out to us if you have any questions.

Customer Care

You can contact us via email or using the chat feature at the bottom of this page during office hours. We aim to answer all inquiries within 24 hours. Specific questions relating to our service offering can be found on our frequently asked questions page. If you wish to raise a customer care issue, please contact us and we will respond to you as soon as possible.


Privacy & Safety

Your privacy, and the safety and security of your data is of the highest importance to us, our company is hosted on the platform, this allows us to sell our products and services to you. Your data is stored on secure servers behind a firewall. Our full privacy policy can be read here.


Payment Methods

We accept most major Credit / Debit Cards and transfers, which are processed using Stripe or PayPal. You do not need to have a PayPal account in order to complete a payment. You have the option to sign-up to PayPal at the end of the checkout process if you wish. We do not directly see or store your card information. Both Stripe and PayPal comply with the Payment Card Industry Data Security Standards (PCI DSS).


Additional Services

In addition to the products offered on this site we also provide bespoke consultancy services in the areas of domain name acquisition and market-place; web-based marketing and eCommerce; brand consultancy and website development. Please reach out to us if you would like additional information.


Domain who? offers premium branded domain names which include a professional logo, fast domain transfer and online support. We are a part of Alan Scales Ventures, registered in Switzerland number CHE-390.852.243.